Chimney Rock Inn Family,

​

The day has come! After nearly six months of running our modified business model, we are able to welcome guests back for indoor dining!

​

And while we are extremely happy for this, we are also extremely conscious of the great responsibility we have ahead: creating a safe environment where each of you, if feeling comfortable and healthy, can enjoy a delicious dining experience.

​

That's why we wanted to share our plan with you. We are committed to ensuring your safety and health when visiting Chimney Rock Inn and ask that you partner with us on simple steps before and during your visit. Here is how you can prepare for a delicious and safe experience:

 

Learn about how the seating process will work:

​

​

• Reservations are now being accepted but are not required.

​

• Outdoor dining will be contingent on weather.  In the event of inclement weather while dining, guests will be provided with their checks for prompt payment and containers for leftovers, then directed to their vehicles.  If there are available tables indoors, guests will be given the option to move inside.

​​

​

• Hours of Operation: In addition to being open for pickup, we will be open for on-site dining from 11:30am to 10pm Monday-Wednesday, from 11:30am to 11pm Thursday-Saturday and from 11:30am to 9pm on Sunday.

 

What your dining experience will look like:

​

• You will arrive at the restaurant and park in any open parking space not designated for takeout.

​

• You will check in at our host stand. If there are guests in front of you, we kindly ask you to wait 6 feet apart from the other guest, until the other party is seated.

​

• Right after checking in, you will be accompanied to your table if one is available.

​

• If a table is not immediately available, you will be placed on the waitlist. Please return to your car and refrain from waiting inside or around the restaurant. You will receive a text message signifying that your table is ready. Then you may promptly proceed to the host stand to be seated. ​

 

What else we are doing to make sure Chimney Rock Inn is a safe environment:

 

We have created new employee training guidelines and procedures that every Chimney Rock Inn employee must follow on a daily basis. Among some of the most important procedures include:​

​

• In addition, team members have been instructed and are regularly reminded to not report to work if they have COVID-19 symptoms or if they come into contact with someone who has been diagnosed with COVID-19 or has a COVID-19 test pending result.

​

• Every employee is required to regularly wash their hands and change gloves when necessary.

​

• Team members will wear gloves when handling used food service items (e.g., clearing tables) and when removing garbage bags and disposing of trash. Team members will wash their hands after removing their gloves.

​

• All employees are given regular breaks for proper handwashing, as well as after contact with guests.

​

• Tables, as well as everything that touches a table, are sanitized after each seating. Every time a table is sanitized, it is recorded in a log by the employee.

​

• Every door handle is periodically sanitized by our staff, during, before and after service.

​

• We have installed new hand sanitizing stations around the restaurant for you to use freely.​

 

What we expect from you:

​

• If you or any member of your party is sick or experiencing COVID-19 symptoms, please stay home.

​​

• If there is a wait, please wait in your car. We want to make sure we don't create unnecessary crowds of people waiting inside or outside the restaurant.

​​

• Don't overstay. Please be mindful of the length of your visit, as we will have other guests waiting. We ask that once you have paid your bill you leave in a timely manner to allow other guests to be seated.​

 

We will continue to listen to our guests and to improve the experience on a daily basis, so we can continue to accomplish our mission: providing you with a quality dining experience, in a friendly and safe environment.

​

Over the last two years, we chose to see opportunity in the face of crisis. We heard, we learned, we adapted, and we became stronger. The months ahead will be even more challenging. Together, we will make them better.

 

  Sincerely,

  Team Rock